FAQs
Which Jetour models do you support?
JetourSAP specializes in accessories, modification products and replacement parts for Jetour vehicles. Our main focus is the Jetour T2/Traveller, T1 and G700, with selected products also available for the other Jetour models. Product availability varies by model and market.
How can I confirm that a product fits my Jetour?
Please provide your vehicle model, production year, country or market version, trim, powertrain, left-hand-drive or right-hand-drive configuration, and the product link. For replacement, lighting or electrical parts, we may also request a VIN, original part number or photos of the existing part.
Are accessories interchangeable between the T2, Traveller and T2 i-DM/PHEV?
T2 and Traveller are names used for the same model family in different markets, but fitment may still vary by production year, trim and regional specification. Petrol and i-DM/PHEV versions may also have different body, interior or electrical specifications. Please order only when the listing confirms your exact version.
Are the products suitable for GCC, desert and off-road conditions?
Suitability depends on the individual product. Please check its material, waterproof rating, load limit, UV resistance and installation method. A decorative accessory should not be treated as recovery, structural or heavy-duty off-road equipment unless the product specification explicitly states this.
Does installation require drilling, wiring or professional support?
Installation varies by product. Some accessories use existing mounting points and may be direct-fit or no-drill, while lighting, electrical products, body kits and structural accessories may require drilling, wiring, programming or professional adjustment. Please check the product-specific installation information before ordering.
Do you ship internationally, and how are shipping costs, delivery time and duties calculated?
JetourSAP serves multiple international markets. Shipping availability, cost and estimated delivery time depend on the destination, product size and weight, stock or production status, and shipping method. Import duties and taxes depend on the destination and agreed shipping terms; please check the checkout information or request a quotation before ordering.
What should I do if my order is incorrect, damaged, or defective?
Contact info@shamoauto.com promptly with your order number, vehicle details, package label, and clear photos or videos. Please do not install, modify, or dispose of the product before the case is reviewed. For an incorrect item, leave it unopened whenever possible.
Can you source a sold-out or unlisted Jetour part?
We can evaluate restock, alternative sourcing or product development requests. Please send the vehicle model, year, market version, VIN or original part number when available, reference photos, required quantity and destination country.
Do you support wholesale buyers, dealers and OEM/ODM projects?
Yes. JetourSAP welcomes enquiries from dealers, workshops, distributors and fleet buyers, and supports OEM/ODM product development. Please provide your company, target country, Jetour models, product list, estimated quantities, customization requirements and required delivery date for a tailored quotation.